GoTo Texting Privacy Policy

"We respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide or that we obtain through our SMS/text messaging services (“Services”). By using our Services, you agree to the practices described here.

What Information We Collect
Phone Number: We collect your phone number when you opt into our Services so that we can communicate with you.
Message Content: We may retain the content of messages you send or receive for diagnostic and troubleshooting purposes.
Log Data: We may record metadata (e.g., timestamps, delivery confirmations) to ensure reliable service and support.

How We Use Your Information
Internal Diagnosis and Support: We look back on messages to help diagnose issues or address your concerns.
Internal Operations: We use aggregated or anonymized data to improve our systems and enhance the user experience.
No Selling of Data: We do not sell or rent your personal information to third parties.

How We Share Your Information
Service Providers: We may share data with trusted third-party service providers (e.g., SMS platform operators) that assist us in delivering our Services, subject to strict confidentiality obligations.
Legal Compliance: We may disclose information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, safety, or property.
**Data Transfer Commitment: We do not transfer your personal information to external organizations except as necessary to provide our Services or as required by law, and always under strict confidentiality obligations.**

Retention of Information
We retain messages and related data only as long as necessary for the purposes outlined in this Policy (diagnostics, troubleshooting, legal compliance) or as required by law.

Security Measures
We employ reasonable security measures (administrative, technical, and physical) to protect your information from unauthorized access, alteration, or disclosure. However, no system is foolproof, and we cannot guarantee absolute security.

Your Choices
Opting Out: You can opt out of receiving SMS messages at any time by replying STOP or following instructions in our messages.
Access and Correction: Depending on your jurisdiction, you may have the right to request access to or deletion of your data. To make a request, please contact us (see Contact Us section).

Children’s Privacy
Our Services are not directed to individuals under 13 years of age (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have information from a child, contact us to remove it.

Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
Email: support@tntsys.com
Phone: 978-435-3200

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted publicly with an updated effective date. Your continued use of our Services indicates your acceptance of these updates.